Game Compliance testing

Game Compliance testing is usually done by a third party licensor before the launch. It means that not only is the game functionality important but also the certifications from the hardware provider. Especially when a mobile game is under test, the game tester must make sure that the mobile game abides by the mobile game compliance requirements.

iXie’s Compliance Testing team inspects and ensures that the game software and the game hardware are compliant with the regulatory standards.

Difference between conformance and compliance

Conformance is generally viewed as internal driven whereas compliance is external driven. Conformance deals with the SCORM world, however, it is not as same as certification. ISO/ISE guide defines conformance as the act of fulfillment of a product or a process.

Why do we need compliance testing for mobile?

When it comes to quality, the game business is a serious business. Every game has to be checked against all the technical requirements and functional test cases on the build. Game compliance testing is very much necessary to ensure if the game complies with the standards and guidelines of premium first party developers like Apple, Google, Amazon, Microsoft, Sony and Nintendo.

Challenges in Game Compliance Testing

The major challenges involved in game compliance testing are listed below

Device Diversity

The compliance-testing framework should also be able to support multiple devices with the feature of reusability.

Information provided to the players

The regulations should be set out with minimal sharing of information that is necessary for the remote gaming option

Underage and KYC compliance prevention

One of the most important keystones of the gaming industry is that underage play must be prohibited.

Geolocation and geo-fencing Problems

The use of geolocation/geo-fencing services can assist in determining the legality of a gaming transaction across borders by having real-time location monitoring integrated with geolocation transaction stamping.

Data Security & Privacy Issues

Privacy concerns are aggravated with mobile gaming due to the likelihood of identification of the player’s physical location and the player movements, due to the ease of information sharing across devices. Security worries are rising due to the risk of misplacing and losing mobile devices, resulting in unauthorised usage.

When and how to perform compliance testing?

Game compliance testing should be initiated along with the game development process that will assist a hassle-free game submission. With 300+ devices in the inventory, our team performs in-depth compliance testing to make the game clears each certification on any platforms.

We focus on the following compliance testing

  • Sony Technical Requirements Checklist (TRC)

  • Microsoft Technical Certification Requirements (TCR)

  • iOS Compliance Checklist

  • Microsoft Games for Windows – LIVE (GFWL)

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Game Compliance Testing Checklist

Below are some of the key steps to be considered while performing the game compliance check.

  • Game should cover intellectual property rights and licenses

  • Game should always protect the consumer’s identity

  • Classification rules of the age ratings should be ensured

  • Game should oblige with advertising laws

  • Data protection and privacy should be ensured

  • Gambling Legislation is necessary in case of Casino Games

Benefits of Game Compliance Testing

The following are the benefits you get out of game compliance testing

  • Reduction of an overall budget of game certification when the compliance check is done at the initial iteration.

  • The game will follow the guidelines of prime licensees like Nintendo, Microsoft, Sony, Mac, among others will be fully integrated.

  • Faster validation and analysis of functional and technical requirements of game platform providers eliminating the delay in game submission without missing the launch window

Conclusion

Mobile gaming operators experience such practical issues imposed by player’s mobility and a constant sense of imminence, as well as smaller device displays. All these issues should be handled in a compliant routine, meanwhile allowing smooth and attractive game user experience.

Remote gaming regulations also should also be progressive in order to handle the sensitivity of the mobile gaming issues and to allow this ever-growing segment to flourish and achieve its full potential in a compliant way.

Game must undergo compliance testing to make sure, if the game complies with TCR’s, TRC’s, Lot Checks set by the game platform holders such as MS, Sony, Nintendo.
Some of these compliance requirements are highly technical and fall outside the game testing scope. Other parts such as standard error message formatting, memory card data handling, legal trademark and copyright material handling are the responsibility of the game testers.

Even a single violation will result in game rejection and will incur additional costs in further testing and resubmission.

In addition, the important launch window may be missed due to this delay, costing the publisher larger sums.

These compliance requirements are proprietary documents for the game developers and publishers that are kept under confidentiality. They are not made available for the public. Knowledge in these standards is add on value skill for the game testers.