A significant paradigm shift in terms of game testing has been occurring in recent times. More and more organizations are outsourcing game-testing activities to vendors. This approach helps the in-house teams to focus more on developing games. By outsourcing game-testing activities to reputable testers, companies can achieve better quality games while ensuring game developers focus more on what they do best – building games. However, selecting the right gaming services partner is essential to achieving your testing goals.

Imagine a scenario where a gaming services partner doesn’t conduct thorough testing or exposes your game’s application data to your competitor. This can significantly impact your game’s performance. And that’s where the right gaming services partner comes in handy. Owing to the importance of a gaming services partner, we explore some factors to consider when choosing a gaming services partner and why iXie should be your preferred choice in 2024.  

5 Factors to Consider When Selecting a Gaming Services Partner 

Here are some factors to consider when choosing a gaming services partner: 

1. Company Background Check 

Most companies promise great results, top tools in the market, the shortest delivery time, and the highest quality of testing services, to mention a few. Don’t fall for these gimmicks, as some are there to make money without focusing on delivering the best possible game-testing solutions. Therefore, you should thoroughly scrutinize the vendor and returning clients and check for reviews. Also, check and verify whether the gaming services partner does the work or if they subcontract to another vendor. This way, you can know what it looks like to work with that partner.  

2. Determine How Much Work to Outsource 

Gaming services partners can disappoint. The last thing you need is a partner whom you assigned extensive tasks only to find out it’s a fraud. Therefore, if you’re dealing with a vendor for the first time, adopt an incremental approach. In this case, you outsource standalone units or smaller modules to gauge the partner on grounds such as on-time delivery, quality of testing, communication, quality of bugs, and support, among other metrics.  

3. Domain Expertise 

How long has the gaming services partner been in the industry? A vendor with resources but limited or zero expertise in game testing can be a significant challenge for your expected delivery timeline. Also, resources with limited experience in game service would mean it takes a lot of time to understand specific terms and conditions, processes, and more. This slows down the execution process. Therefore, you should go for an expert gaming services partner who understands your domain. This way, you can enjoy timely delivery and get insightful recommendations on how to improve your game’s design and process flow.  

4. Detailed Service-Level Agreements (SLA) 

Don’t just partner with a vendor without a detailed SLA. This agreement is essential in guiding how things will work out, including timelines, project summaries, milestones, and communication patterns. Also, it outlines the processes that will be followed in various situations. It is also a legal agreement once signed by both parties, ensuring you’re protected from bogus vendors and crooks.  

5. Intellectual Property Security 

Games involve a significant amount of data. If this data is exploited by or exposed to an unauthorized party, they can use it to create their own game. Therefore, when you choose to outsource your gaming services to a partner, you must ensure the data and design are not compromised. You should consider including a clause in the SLA outlining how the partner should handle data or the game. This way, you can rest assured that your game is not illegally copied, shared, or transferred to an external party.  

5 Reasons to Choose iXie as Your Gaming Services Partner in 2024 

iXie stands as a leading game testing vendor, offering comprehensive solutions across mobile, console, and PC. We focus on understanding our customers’ unique challenges, making our customer-centric approach a key to our success. This has enabled us to form strong partnerships in the gaming industry globally. 

Looking ahead to 2024, consider iXie for game testing. Our commitment to excellence, extensive experience, and innovative testing methodologies uniquely positions us to meet your demanding requirements, setting new benchmarks in game quality and player satisfaction. 

1. Robust Test Coverage

iXie offers a one-stop solution for all game testing needs, covering functionality, localization QA, and security testing. Our comprehensive approach eliminates the need for additional testing services, ensuring convenience and high standards of quality and security. 

2. Extensive Industry Experience 

With 10 years in game testing and over 450 games tested, our team has unparalleled expertise in the gaming industry. Our seasoned team delivers timely and seamless solutions, ensuring that your games meet the highest standards of quality and player satisfaction. 

3. Industry-Leading Partnerships and Certifications 

We stand out with our industry-leading partnerships and certifications, including ISO 27001, Microsoft Certified Partner, and PlayStation Partner.  

These accolades are not just badges of honor; they signify our capacity to meet and exceed the multifaceted standards and requirements of the gaming industry. Partnering with iXie means you’re choosing a company that’s recognized as a real deal by the industry leaders. 

4. Scale Up and Down on the Fly 

We understand the dynamic nature of the gaming industry and the varying needs of our clients. That’s why we stand out as one of the most flexible gaming services partners you can work with. Our services are designed to adapt quickly to your changing requirements, allowing you to efficiently scale up or down as needed. 

This flexibility ensures that you are never burdened with paying for services or resources that are no longer necessary. Our commitment to adaptability is not just a convenience; it’s a strategic approach to ensure optimal resource allocation for your projects.  

5. Broad Clientele 

We are proud to boast an extensive and diverse client base, which includes some of the most renowned names in the gaming industry such as Maximum Games, Tiny Build, Redemption Games, Hi-Rez, and netmarble. These clients are not just customers but are leaders and innovators in game development. Their trust in our services speaks volumes about our capability and reliability. 

With such a prestigious portfolio, you can be confident that iXie is more than equipped to handle all your game testing needs, no matter where you stand in the market. Our experience with these industry giants ensures that we bring the same level of expertise and commitment to every project, big or small.  

Final Thoughts  

In your search for the perfect gaming services partner in 2024, look no further than iXie. Our over 10 years of experience in the industry equips us with the unique capability to rapidly comprehend and fulfill your game-testing requirements. Our long-standing expertise ensures that we don’t just meet expectations – we exceed them. 

So why wait? Reach out to iXie today for a partnership that promises smooth collaboration and a seamless game-testing experience. With iXie, you’re not just choosing a service provider; you’re choosing a partner committed to excellence. 

Frequently Asked Questions

1. Why should we choose iXie as our gaming services partner for 2024? 

Here are 5 reasons why you should choose iXie as your gaming services partner for 2024: 
Robust Test Coverage 
Extensive Industry Experience 
Industry-Leading Partnerships and Certifications 
Scale Up and Down on the Fly 
Broad Clientele 

2. What are the factors to consider when choosing a gaming services partner?

Here are some factors to consider when choosing a gaming services partner: 
Company Background Check 
Determine How Much Work to Outsource 
Domain Expertise 
Detailed Service-Level Agreements (SLA) 
Intellectual Property Security 

3. Why is Intellectual Property Security an important factor to keep in mind while choosing a partner? 

Games involve a significant amount of data. If this data is exploited by or exposed to an unauthorized party, they can use it to create their own game. Therefore, when you choose to outsource your gaming services to a partner, you must ensure the data and design are not compromised. You should consider including a clause in the SLA outlining how the partner should handle data or the game. This way, you can rest assured that your game is not illegally copied, shared, or transferred to an external party. 

4. Why are Detailed Service-Level Agreements (SLA) important? 

Partnering with a vendor without a detailed SLA can result in exploitation by one party. This agreement is essential in guiding how things will work out, including timelines, project summaries, milestones, and communication patterns. Also, it outlines the processes that will be followed in various situations. It is also a legal agreement once signed by both parties, ensuring you’re protected from bogus vendors and crooks. 

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